Return policy

Goods that have been sold are not taken back under any circumstances. Neither refunds nor exchanges are possible, so please make sure you are choosing the right product before you order.

How to choose correctly before ordering

We go through everything together before an order is confirmed, precisely so that any mistake shows up before you pay.

Before you transfer

Because sold goods cannot be returned, check the product, the quantity, the price and the delivery terms before you pay. All of these are described on the payment and delivery pages.

Frequently asked questions

Can I return a bottle, opened or unopened?
No. Sold goods are not taken back, whether opened or not.
Can I exchange it for another product?
No. Exchanges are not made, just as returns are not. Call us before you order and we will choose the product together.
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